Frequently Asked Questions

We’re glad you're reaching out to us! Do you have a question about your package? Please read our FAQ first, as it contains answers to the most frequently asked questions. Can’t find your answer? Feel free to contact us anytime.

Where is my package?

After placing an order, it typically takes 1-2 business days to process your order and 4-6 business days for delivery if you placed your order before 5:00 PM. If this timeframe has passed, please contact our customer service team.

Where can I find my tracking number?

Once your order has shipped, you’ll automatically receive a tracking number by email. Be sure to check your spam folder, as our emails may end up there. Please note that it may take some time for the tracking link to become active.

How can I track my order?

You can track your order using the tracking number sent to you by email. Enter this tracking number on our tracking page to view the status of your delivery.

I’m not satisfied with my package.

Visit our Returns & Refund Policy page for instructions on how to return your package.

If you cannot find the answer to your question, you can always contact us:

Address:
Glamflawer of Quedebio
179 Namaste Walk, Ottawa, ON K2J 0K6, Canada

Email: support@glamflawer.com
Phone: +13432020964